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Director Delivery Management

EPAM Systems · Atlanta, GA, United States · Full-time · Executive

Salary Salary not disclosed

About the role

The Director Delivery Management owns end-to-end delivery accountability for a large, complex energy sector account. This is a senior client-facing role that combines hands-on program governance with strategic advisory, guiding the client through an AI-native transformation of their engineering organization while maintaining the commercial and relationship health of the engagement.

The right person leads from the front: they don't wait for problems to surface, they anticipate them. They bring a point of view into every client conversation, not just status updates.

Req.#1039702597

Responsibilities

Own the delivery health of the account, operating ahead of issues rather than reacting to them, tracking risks, dependencies, and team signals before they become client problems

Establish delivery rhythms, escalation paths, and decision frameworks that reduce noise and keep the program moving at pace

Challenge the team and the client when scope, priorities, or ways of working are drifting; drive course corrections early

Identify and pursue opportunities to expand delivery impact across the account, additional workstreams, adjacent teams, or new problem areas where EPAM can add value

Act as the senior advisor on AI adoption within the account's engineering organization, translating strategy into an actionable transformation roadmap

Lead the design and implementation of an AI SDLC operating model, covering role-aware AI tooling integration, developer workflow transformation, and governance for a regulated environment

Guide the client from isolated AI experimentation toward agent-driven delivery at scale, with measurable productivity outcomes (PR coverage, cycle time, defect reduction)

Own the platform engineering conversation: shared AI infrastructure, tooling standardization, and the operating model that engineering teams work within

Ensure all AI enablement work meets the client's regulatory and audit requirements, human-in-the-loop controls, auditability, and traceability are non-negotiable in energy sector contexts

Bring maturity model thinking to leadership conversations: where the organization is today, where it needs to be, and what the path looks like quarter by quarter

Serve as the primary executive relationship owner on the account owning C-suite and VP-level relationships and ensuring EPAM is seen as a strategic partner, not a vendor

Run structured QBRs, steering committees, and executive briefings that communicate program health, transformation progress, and forward-looking roadmaps with clarity

Manage commercial dynamics: SOW governance, change control, margin health, and renewal positioning

Navigate stakeholder complexity across IT, business, and compliance functions, aligning competing priorities without losing delivery momentum

Represent the client's interests internally to ensure EPAM allocates the right talent and resources to the account

Requirements

Delivery leadership: 10+ years managing large, complex software delivery programs ($5M+ ACV or 50+ FTE)

AI transformation: Hands-on experience leading or designing AI SDLC adoption across engineering organizations, not just awareness

Regulated environments: Prior delivery in energy, utilities, financial services, or another regulated sector where governance and audit are central

Executive engagement: Demonstrated track record building and maintaining C-suite / VP-level relationships over multi-year engagements

Commercial acumen: Experience owning account P&L, SOW governance, and commercial negotiations

Operating model design: Ability to design and implement new ways of working team structures, governance models, delivery ceremonies not just execute within existing ones

We offer

Medical, Dental and Vision Insurance (Subsidized)

Health Savings Account

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Short-Term and Long-Term Disability (Company Provided)

Life and AD&D Insurance (Company Provided)

Employee Assistance Program

Unlimited access to LinkedIn learning solutions

Matched 401(k) Retirement Savings Plan

Paid Time Off

Legal Plan and Identity Theft Protection

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

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