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Lead AI UX Designer

EPAM Systems · Wilmington, DE, United States · Full-time · Lead

Salary Salary not disclosed

About the role

Lead AI-driven UX design and help shape the future of agentic interfaces in the financial services industry!

We are seeking a Lead AI UX Designer to operate at the intersection of design craft and AI-augmented delivery. In this role, you will own the end-to-end experience design for enterprise agentic interfaces — including conversational workflows, multi-step task orchestration and trust-calibration patterns. This involves building systems where AI agents discover information across fragmented sources, navigate governance and surface decision-ready context.

In this role, you will lead a standalone, highly visible design pod for a leading global financial services firm, consult directly with stakeholders, present experience frameworks and prove the efficiency of AI-driven methodologies; a unique opportunity to shape a nascent agentic experience framework while delivering production-ready designs that maintain coherence across multi-agent interactions.

As a leader, you treat AI tools the way a power user treats a codebase — orchestrating workflows, iterating rapidly and applying human judgment. If you are comfortable with ambiguity, biased toward making and can clearly articulate design rationale to engineering partners, we want you on our team!

Req #1044343351

Responsibilities

Lead a standalone design pod to deliver AI-augmented enterprise solutions for a global financial services client

Design end-to-end user experiences for enterprise agentic interfaces, conversational workflows and multi-step task orchestration

Consult with client stakeholders to present design concepts, articulate rationale and influence product strategy

Establish and evolve the underlying design system, interaction patterns and heuristics for agentic experiences

Create functional prototypes using Figma, generative AI tools and LLM-assisted workflows to accelerate design cycles

Collaborate with engineering teams to ensure the technical feasibility of complex, multi-state interaction designs

Mentor cross-functional teams on AI-native design best practices and efficiency methodologies

Requirements

Proven experience as a UX Design Lead or Manager overseeing complex enterprise product design

Strong portfolio demonstrating complex multi-state interaction design and agentic or conversational UI frameworks

High proficiency in Figma and modern AI tools to accelerate prototyping and research synthesis

Consultative mindset with the ability to lead client conversations and present technical design concepts clearly

Deep understanding of conversational design principles, ambiguity handling and multi-agent interaction systems

Clear communication for articulating design rationale to product and engineering partners

Ability to work onsite five days a week at a client office

Nice to have

Prior experience designing internal tools or products within the financial services industry

We offer

Medical, Dental and Vision Insurance (Subsidized)

Health Savings Account

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Short-Term and Long-Term Disability (Company Provided)

Life and AD&D Insurance (Company Provided)

Employee Assistance Program

Unlimited access to LinkedIn learning solutions

Matched 401(k) Retirement Savings Plan

Paid Time Off

Legal Plan and Identity Theft Protection

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

Skills

UX UI Figma

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